How we protect and manage your personal information
Effective from: 4th May 2026
At White Internet Consulting, this privacy policy reflects a simple commitment.
If you share personal information with me, I treat it with care.
I aim to be clear about what is collected, why it is collected and how it is protected.
Where relevant, I consider the Australian Privacy Principles and other applicable privacy requirements.
Who this privacy policy applies to
This privacy policy applies to:
- Clients and prospective clients.
- Contractors and suppliers.
- Website visitors.
- Training participants.
- Anyone who interacts with my services, content or communications.
If you engage with White Internet Consulting in any capacity, this policy applies to you.
Information we collect
I collect personal information that is relevant to your relationship with White Internet Consulting.
This may include:
- Identity and contact details: name, email address, phone number, business name, role and similar details.
- Service and engagement details: information you provide during enquiries, consultations, onboarding or delivery.
- Project context: requirements, goals, documents, communications and other details needed to support the work.
- Billing and transaction details: information needed to invoice and process payments.
- Website usage information: browser type, device information, pages visited and approximate location data.
- Information you choose to share: content provided through forms, email, calls or other channels.
I do not aim to collect more personal information than is reasonably needed.
Cookies and website analytics
This website may use cookies, analytics tools or similar technologies to understand how visitors use the site.
This can include pages visited, browser type, device information and general usage patterns.
I use this information to improve the website, content and user experience.
You can usually manage cookies through your browser settings.
How we use your information
I use your information to:
- Provide and deliver services.
- Communicate with you about enquiries, projects and support.
- Improve services, website content and customer experience.
- Manage billing, administration and record keeping.
- Send updates, insights or relevant promotional material, where appropriate.
- Meet legal and regulatory obligations.
I only use your information for purposes related to why it was collected, or as otherwise permitted by law.
You can opt out of marketing communications at any time.
Sharing and security
When information may be shared
I only share personal information when it is necessary to deliver services or meet obligations.
This may include sharing with:
- Trusted service providers, such as email, scheduling, accounting, document storage, analytics or hosting providers.
- Professional advisers, where required, such as legal or accounting advisers.
- Regulators or authorities, if required by law.
Where service providers are used, I expect them to handle personal information responsibly and securely.
How information is protected
I take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Measures may include:
- Access controls and least-privilege practices.
- Secure systems and reputable service providers.
- Encryption and secure connections where appropriate.
- Internal processes to reduce accidental disclosure.
No method of transmission or storage is completely risk-free.
Please take care when sharing sensitive information online.
How long information is kept
I keep personal information only for as long as it is needed for the purpose it was collected.
Some information may need to be kept longer for legal, tax, accounting or record-keeping reasons.
When information is no longer needed, reasonable steps are taken to delete it or de-identify it where practical.
Your privacy rights
You can request access to, correction of or deletion of your personal information.
Depending on your location and applicable law, you may also have rights to:
- Withdraw consent where consent is relied upon.
- Object to certain processing.
- Request data portability.
- Opt out of direct marketing communications.
To exercise your rights or raise a concern, contact me using the details below.
I may need to verify your identity before processing a request.
Complaints and concerns
If you have a privacy concern, please contact me first so I can try to resolve it.
If you are not satisfied with the response, you may contact the relevant privacy regulator.
In Australia, this is usually the Office of the Australian Information Commissioner.
Contact us about privacy
If you have questions or concerns about privacy, please get in touch:
- Phone: +61 7 3060 4161
- Email: info@whiteinternet.com
Updates to this privacy policy
This privacy policy may be updated from time to time to reflect changes in practices or legal requirements.
Any updates will be posted on this page with an updated effective date.
Please check this page occasionally if you want to stay informed.