How We Protect and Manage Your Personal Information
Effective from 19th Feb 2026
At White Internet Consulting, our privacy policy reflects a simple commitment. If you share your information with us, we treat it with care.
We are transparent about what we collect, why we collect it, and how we protect it. We follow the Australian Privacy Principles, and where applicable, we also consider requirements under GDPR and CCPA.
Who This Policy Applies To
This policy applies to:
- Clients and prospective clients
- Contractors and suppliers
- Website visitors
- Training participants
- Anyone who interacts with our services, content, or communications
If you engage with us in any capacity, this policy applies to you.
Information We Collect
We collect personal information that is relevant to your relationship with us. This may include:
- Identity and contact details – Name, email address, phone number, business name, role, and similar details.
- Service and engagement details – Information you provide during enquiries, consultations, onboarding, or delivery. This may include project context, requirements, and communications.
- Billing and transaction details – Information needed to invoice and process payments. This may include billing details and transaction references. We do not aim to store more financial information than necessary.
- Website usage information – Information about how you use our website, such as browser type, device information, pages visited, and approximate location data. This helps us improve performance and user experience.
- Information you choose to share – Any content you provide through forms, email, calls, or other channels.
How We Use Your Information
We use your information to:
- Provide and deliver our services
- Communicate with you about enquiries, projects, and support
- Improve our services, website, and customer experience
- Manage billing, administration, and record keeping
- Send updates, insights, or promotional materials that may be relevant to you (you can opt out at any time)
- Meet legal and regulatory obligations
We only use your information for purposes that are related to why it was collected, or as otherwise permitted by law.
Sharing And Security
Sharing
We only share your information when it is necessary to deliver our services or meet our obligations. This may include sharing with:
- Trusted service providers (for example, email, scheduling, accounting, document storage, analytics, or hosting providers)
- Professional advisors where required (for example, legal or accounting)
- Regulators or authorities if required by law
Where we use service providers, we expect them to handle personal information responsibly and securely.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures may include:
- Access controls and least-privilege practices
- Secure systems and reputable service providers
- Encryption and secure connections where appropriate
- Internal processes to reduce accidental disclosure
No method of transmission or storage is completely risk-free. Please take care when sharing sensitive information online.
Your Rights
You can request access to, correction of, or deletion of your personal information. Depending on your location and applicable law, you may also have rights to:
- Withdraw consent where consent is relied upon
- Object to certain processing
- Request data portability
- Opt out of direct marketing communications
To exercise your rights or raise concerns, contact us using the details below. We may need to verify your identity before processing requests.
Contact Us
If you have questions or concerns about privacy, contact us:
- Phone: +61 7 3060 4161
- Email: info@whiteinternet.com
If you are not satisfied with our response, you may contact your local data protection authority. In Australia, this is typically the Office of the Australian Information Commissioner (OAIC).
Updates To This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date, so please check back occasionally.